Einhell Professional Repair Service
Fast. Simple. Reliable.
At Einhell Professional, we understand that when your tools stop, your work can too. That's why our Pro Repair Service is designed to get you back on the job as quickly as possible.
Whether your tool requires a warranty repair or a paid repair outside the warranty period, our expert technicians are here to help with fast assessments, transparent communication, and professional service every step of the way.
Our Service Promise
We're committed to delivering a repair experience that keeps Pro Users working with minimal downtime.
24-Hour Assessment
Once your tool arrives at our service centre, it will be logged and assessed by one of our expert technicians within 24 hours.
You'll quickly know whether the issue is covered under warranty or requires a repair quotation.
5-Day Repair Target
If your repair is approved under warranty, we'll repair or replace your tool within 5 working days (excluding freight).
Our goal is simple: get your tool back in your hands as quickly as possible.
How it works
1. Contact Us or Visit Bunnings
To arrange a repair, simply contact the Einhell Professional support team or visit the Special Orders Desk at your nearest Bunnings store.
We can assist with:
- Warranty repairs
- Out-of-warranty repairs
- Technical service enquiries
- Product assessments
2. We Arrange the Service
The required details are entered into our service system and transport to our service centre is organised.
3. Expert Assessment
Once received, your tool is logged and assessed within 24 hours by one of our qualified technicians.
4. Repair or Quote
- Warranty Repair: If the fault is covered under warranty, the tool will be repaired or replaced and returned to you.
- Out-of-Warranty Repair: If the issue is not covered by warranty, we'll provide a repair quotation for your approval before any work is completed.
5. Return to Work
Once the repair is complete, your tool is shipped back so you can get back on the job with confidence.
Built Around Tradespeople
Fast. Simple. Reliable.
We believe service should be a competitive advantage, not an afterthought.
Our commitment is to provide:
- Reliable support
- Transparent communication
- Professional technical expertise
- Reduced downtime
- Long-term confidence in your tools
- An experience that keeps you working